Billy has assisted us with our plumbing multiple times now, helping us out with blockages, tap replacements and piping. So helpful, efficient, incredible service and couldn’t recommend them more!
Recently Bill and Marcus came and installed a new gas hot water system. I was impressed by their cordiality, efficiency, punctuality and tidiness. I certainly recommend them for their service.Lyn
Called up this morning with an urgent issue with our hot water system and the awesome service started at the phone call. Elizabeth who initially took my call was really helpful and went out of her way to squeeze me in even though they had a busy day. Soon afterwards, Billy and Marcus arrived as promised, explained everything clearly and completed the work to a great standard - Billy clearly has experience and knows his stuff not to mention they are genuinely nice blokes. I've had so many poor experiences with trades and services in the past that its refreshing when things actually go right and you deal with people who still have great customer service and quality workmanship. Highly recommend these guys and Ill be sure to recommend them to friends and family.
Excellent communication both on phone & arranging appointment. The service men arrived on time, had parts for the repair to be completed. Very polite & careful & efficient. Would certainly recommend this company.
Highly recommend Brisbane Plumbing and Gas. Billy, Marcus and Natalie are very responsive and always happy to explain the process. Very professional and helpful, pricing is also reasonable.
I have used Billy and his team 3 times in the past and found them to be excellent in their work - competent tradesmen who performed at the highest standards with extremely competitive ratesI would not hesitate in recommending this company to anyone who requires work done to a high standard
Brilliant. My hot water system was actually still working but I found out very quickly it did not meet Queensland standards, and overall was a time bomb (rusty and calcified water coming out the top ). Billy managed to get a new unit and electrician on site , fully installed within about 3.5 hours on a same day call out. Super impressive! The old unit photo !
Five stars for service for Brisbane Plumbing and Gas! They fit me in Friday afternoon at short notice, arrived on time and were very friendly. They didn’t even charge me a call out fee when it turned out my hot water was accidentally turned off! Will definitely be calling them again.
Billy came out to assist with an appliance installation. He was extremely professional and an absolute pleasure to deal with. I would highly recommend Brisbane Plumbing and Gas. Incredible service.
14 yr old Hot water system went overnight - called Brisbane Plumbing and Gas first thing this morning and Billy here at 0830 - the looked at the system and advised me of the problem and recommended replacement. Billy explained all costs to me up front - promptly removed old system and installed new updated version. Guys cleaned any mess they made and kept me updated as work progressing - 3 hrs later all done. Could not be happier with the booking experience and advice on phone and then the professionalism and work ethic of the guys on site - I have no hesitation in recommending Brisbane Plumbing and Gas
We were happy with the office follow through and the detailed attention to our problem. The plumber kept to the time and the detailed report was great.
I called for help with my hot water, basically I had none. I knew I was in the market for a whole new hot water system, and I had been quoted an eye watering $9500 by another company (coughMetropolitancough) Billy and Stefan arrived to assess the situation and give me a very reasonable quote for what I needed ($3600). Friendly, knowledgeable and most of all affordable, I will definitely be using this team again, and recommending them to everyone for their plumbing needs, cheers guys!
Billy and his team were very responsive and reliably advise of arrival times and any delays. Quote for work arrived very promptly and advice on fittings and extra safety equipment were excellent.I have been a customer of Brisbane Plumbing and Gas for many years and the service is always spot on and all work completed with a smile.Thanks Billy and Marcus!
Highly recommend Brisbane plumbing and gas. I called 5-6 other plumbing businesses on a Wednesday afternoon and nobody even answered their phones.. lucky for me, i found BPG, gave them a call needing help with a leaking hot water system. Billy from BPG arrived within an hr and was extremely knowledgable and professional. Hot water system was replaced and in working order within the hr. Amazing. Thanks team :)
I don't even know where to start with my review. Working with Stefan has been nothing short of a blessing. Stefan visited our 50 year old unit about 5 times to complete various plumbing works. Not only was he professional, detailed and extremely competent in completing the works, he was also generous with his time; giving us advice on our future renovations and answering our one million questions. Not once have we felt pushed into anything, rushed, or blindsided with cost.Most importantly, he is a genuine, easy going guy who cares about his clients. Having worked with numerous tradesmen since buying our first property, we realise what a rarity this is. There are many snakes in this industry and we appreciate his authenticity and transparency.Furthermore when our power fuse was cut and needed an emergency electrician, he promptly recommended someone that was just as genuine and skilled to complete the works immediately.We highly recommend Brisbane Plumbing and Gas to anybody considering plumbing works. Ask for Stefan! You won't regret it!
We had a bit of a disaster directly after the cyclone, and within three days Billy and the crew had us sorted out and back in action. Can't fault a single thing, including their professionalism, communication, and knowledge in tackling a bit of a complicated replacement.
Thank to Billy and Marcus for relighting my gas hot system just 30 minutes ago for no fee .I approached you both as you were leaving a Nieghbour’s property . I had YouTubed how to re- ignite my hot water system but it was not cooperating for me . You immediately came over and solved the problem . When I offered to pay for your kind services you wavered your fee.Thank you for your kindness and the great conversation with you afterwards .With much gratitude, thank youTrudie D
Our gas hot water system broke on Saturday morning and we were fortunata enough to have found Billy from Brisbane plumbing and gas , they promotly attended our house today monday and replaced the broken system promptly and very professionaly !! thank you Billy and Marcus great work and very helpful!! 👍🏼👍🏼👍🏼 Yay we have lovely hot water , we highly recomend them!!! 😊
Really appreciate their efforts. Had a gas leak sited during a bottle exchange just before the cyclone was going to hit.Marcus and Billy attended site. Marcus was a lovely, personable lovely lad and Billy the veteran. They knocked over the primary challenge and also sorted out a few others.Really great work and highly recommended.Thanks lads and be safe during storm.
From the first phone call the service from BP&G was fast, efficient and completed to a high standard. The tradesmen kept me informed at each stage and were very willing to explain any options. I am very happy with the installation of a gas water system and will use BP&G for future plumbing jobs.
Stefan was very professional and kept us informed on the process replacing our hot water system with a Thermann gas system very neat , relocated our bottles so the installation met current regulations nothing was a problem for Stefan very helpful.Thank youBrisbane Plumbing and GasJeff
I've used this outfit for the past few years. They installed a hot water system and a toilet for me, and most recently a kitchen tap. All the jobs have been top work at reasonable prices by skilled and affable tradies. I'm particualrly impressed by their communication and response efforts. I'll certainly be approaching them first future issues.
I highly recommend Billy, Marcus and Stefan. My gas oven wasn't working and Billy diagnosed the problem. The part needed to be ordered and Natalie kept me up to date on when the part would arrive. While fixing the oven, Billy explained in detail everything they were doing. They discovered other issues with the oven which were also fixed and my oven works better than ever. They were all very friendly and professional and cleaned up before they left. Also very affordable. Will definitely use them again for any plumbing or gas issues.
Absolutely outstanding service from the constant communication to the quality of the work . Natalie who I think is part of the admin team is extremely helpful and tried her best to respond to my emergency . Stefan and Marcus were amazing . Really professional and replaced a hot water tank in coordination with their electrician in no time and explained in details the issues !Definitely recommend Brisbane Plumbing and Gas !!! Dina
It's always a pleasure dealing with Billy and his team. Fast, efficient service, always on time and problems fixed without fuss. And very good to deal with. Highly recommend.
Thanks Billy and Marcus for your thorough pre purchase check and report. Billy really took his time explaining lots of things to us and we appreciate his wealth of knowledge and experience. Would recommend!
Fantastic service. Great communication regarding timing ⏱️ of job. Open and honest discussion about solutions for the fault. Would definitely recommend this team!!
