Website Terms of Use

Last updated: 14 July 2026

Welcome to the Brisbane Plumbing and Gas website.

These Terms of Use apply when you access or use this website. By continuing to use the website, you agree to these terms. If you do not agree with them, please do not use the website.

1. About us

This website is operated by:

Brisbane Plumbing and Gas

QBCC License: 1082299

Trading as Brisbane Plumbing and Gas
ABN: 76 114 648 743
Email: [email protected]
Phone: (07) 3532 1888

In these terms, “we”, “us” and “our” refer to the business identified above.

2. General information only

The information on this website is provided for general information and educational purposes.

Plumbing and gas problems can have different causes, risks and repair requirements depending on the property, installation, surrounding components and individual circumstances. Information on this website should not be treated as a diagnosis, quotation or recommendation for your particular property.

You should arrange for an appropriately qualified person to inspect and assess your individual situation before making decisions about plumbing, drainage, gas or hot water work.

3. Bookings, enquiries and quotations

Submitting an enquiry form, requesting an appointment or contacting us through the website does not automatically create a confirmed booking or service agreement.

A booking is only confirmed when we provide confirmation to you.

Prices, examples, estimates or price ranges displayed on the website are general information only unless expressly stated otherwise. The final scope and price of work may depend on an on-site assessment, access, site conditions, product selection and other relevant circumstances.

Any plumbing or gas services we provide will be subject to the applicable quotation, booking conditions and service terms provided to you.

4. Emergencies

This website is not monitored continuously and should not be relied upon for emergency assistance.

If there is an immediate risk to people or property, take appropriate safety precautions and contact the relevant emergency service or utility provider.

Do not use electrical appliances or ignition sources where you suspect a gas leak. Leave the affected area and seek urgent professional assistance.

5. Accuracy of website information

We take reasonable care when preparing and updating the website. However, information may occasionally be incomplete, unavailable or out of date.

Product specifications, availability, service areas, prices, promotions and other information may change. We do not guarantee that every part of the website will always be accurate, complete or available.

We may update, correct, remove or replace website content when reasonably necessary.

6. Website availability

We may temporarily suspend or restrict access to the website for maintenance, security, technical or operational reasons.

We do not guarantee that the website will be uninterrupted, error-free or free from harmful components. You are responsible for using appropriate security and virus-protection measures when accessing the internet.

7. Acceptable use

You must not:

  • use the website for an unlawful, fraudulent or harmful purpose;
  • attempt to gain unauthorised access to the website, its systems or its data;
  • introduce viruses, malicious code or other harmful technology;
  • interfere with the operation or security of the website;
  • use automated tools to copy, extract or reproduce substantial parts of the website without our written permission;
  • impersonate another person or provide deliberately false information; or
  • use our content, branding or business identity in a misleading way.

We may restrict access to the website where we reasonably believe these terms have been breached.

8. Intellectual property

Unless otherwise stated, the website and its content—including text, photographs, videos, graphics, logos, designs, downloads and educational materials—are owned by or licensed to us and are protected by intellectual-property laws.

You may view and print reasonable extracts for your personal, non-commercial use.

You must not reproduce, publish, modify, distribute, sell, commercially exploit or present our content as your own without our prior written permission, except where permitted by law.

“Brisbane Plumbing and Gas”, our logos and other identifying branding must not be used without our written permission.

9. Third-party websites

The website may contain links to websites or services operated by other organisations.

These links are provided for convenience and information. Unless expressly stated, we do not control, operate or endorse third-party websites and are not responsible for their content, availability, security or privacy practices.

You access third-party websites at your own discretion and should review their applicable terms and privacy policies.

10. Liability and your statutory rights

Nothing in these Terms of Use excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, including rights available under the Australian Consumer Law.

Subject to those rights, we are not responsible for loss arising solely from:

  • relying on general website information without obtaining an assessment of your individual circumstances;
  • delays, interruptions or technical problems affecting the website;
  • unauthorised access caused by circumstances outside our reasonable control;
  • content or services provided by third-party websites; or
  • use of the website in breach of these terms.

Where the law permits us to limit our liability, our liability will be limited only to the extent that is fair and reasonable in the circumstances.

11. Privacy

When you provide personal information through this website, we will handle it in accordance with our Privacy Policy and applicable privacy laws.

Our Privacy Policy is available at: https://bris-plumb-gas.com.au/privacy

You are responsible for ensuring that the information you submit is accurate and that you have authority to provide any information relating to another person.

12. Changes to these terms

We may update these Terms of Use when our website, business practices or legal obligations change.

The current version will be published on this page with its most recent update date. Changes will apply from the date the updated terms are published and will not retrospectively alter an existing service agreement.

13. Governing law

These Terms of Use are governed by the laws of Queensland, Australia.

The courts and tribunals of Queensland will have jurisdiction in relation to disputes concerning the use of this website, subject to any applicable rights concerning where a proceeding may lawfully be brought.

14. Contact us

Questions about these Terms of Use can be directed to:

Brisbane Plumbing and Gas
Email: [email protected]

Phone: (07) 3523 1888
Postal address: 19/104 Barwon Street, Morningside, 4170, QLD

Let's get that problem F.I.X.E.D.

Our Service Areas
19/104 Barwon Street
Morningside | QLD | 4170
Monday - Friday, 7:00 AM - 4:00 PM
Saturday - Sunday 7:00 AM - 12:00 PM
Closed on Public Holidays

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