Michelle Delaney ★★★★★ I have been calling Brisbane Plumbing and Gas for all our plumbing needs for 5 years now. They are prompt, professional, friendly and competitively priced on the small and big jobs. Do yourself a favour and call Billy, Stefan and the team!Andy Green ★★★★★ Professional, polite and on time. Very happy with the service we were provided.ken fox ★★★★★ did a great job and provided a very prompt serviceCaroline Bates ★★★★★ Issues with poor hot water supply from hot water system. The team fitted me in promptly kept me up to date with arrival time. Job attended to quickly and efficiently with feedback and advise 👍 top jobDolly Knockers ★★★★★ Very fast service. Really know their stuff and all of it with a smile.Michael Kerqin ★☆☆☆☆ Try to change $1000 for a $350 job when they gave us the price I just some one else out to get a second opinion say it would cost 350 all up including gst not for baging out company's but don't try ripp people offDaniel Masasso ★★★★★ I had an issue with my gas hot water system on a Friday arvo. Rang Brisbane Plumbing and Gas at 2:30pm. Luckily Billy was not too far away. He’d just finished his final job for the day but was happy to stop by and diagnose and fix my issue. Hot water system was up and running again by 3:30pm!!! Unbelievably good professional service. I would 100% recommend Brisbane Plumbing and Gas. They will be doing all my plumbing work from now on. Thanks Billy.Graham Myers ★★★★★ Billy turned up on time and carried out the works to a very high standard as well as very quickly. Installation of a cooktop and relocation and installation of the gas bottle. This job has been waiting 10 months to be completed with 2 previous plumbers not responding to messages and texts. Billy got the job done immediately and it was a very pleasant experience.Dan Bush ★★★★★ Extremely prompt service, Billy was great, brilliant service all around.Jess D ★★★★★ Billy was fantastic! Friendly, knowledgeable and efficient. Highly recommend for any gas services!JL18 Li ★★★★★ Stefan have been really helpful. He discussed and organised the work that needs to be done. Excellent service and hope to deal with you again. Thanks once again.Jason Dickson ★★★★★ Fantastic service. After having 2 other plumbers visit, Stefan was a breath of fresh air. He was on time, took the time to assess the issue and then provided various solutions, taking me through the pros and cons of each. I would highly recommend Stefan to anyone.Jenni March ★★★★★ Billy was fantastic! Very thorough. Definitely recommend their services.Joanne Nyland ★★★★★ Atul Sharma ★★★★★ Prompt, transparent and knowledgeable.Very happy with the serviceRia de Leon-Gamboa ★★★★★ Samuel Su ★★★★★ Amazing service overall. Billy has been very helpful to explain the issue and making sure the gas stove system is working properly. Would recommend to anyone for gas plumbing issuesPeter Fogarty ★★★★★ Great, friendly service as always.T KANCHANASINITH ★★★★★ Excellent service, friendly, professional & in good time. Thank you!!Corinne Tomorrow ★★★★★ I called them as they opened, within 15 min someone was able to come out and stop my leak. Amazing service! Used these guys before years ago and they just keep getting better! Would recommend and am planning on using them again.Matt Guppy ★★★★★ Excellent communications, arrived on time and completed the work quickly and efficiently.Danny L ★★★★★ Alice M ★★★★★ We’ve used Brisbane Plumbing and Gas multiple times and have had a great experience each time. Billy is always very quick, professional and friendly and we will definitely use again in the future!Sarah ★★★★★ Billy was exceptional. On time, upfront, honest & very polite.Thank you BillyHament Amin ★★★★★ Courtney Barrett ★★★★★ Thanks to Billy for the works undertaken today!S H ★★★★★ I have used Brisbane Plumbing and Gas for years, for large and small jobs around the house. Their quality of work is superb, great customer service. I will recommend them to anyone in Brisbane that is after professional gas and plumbing work done.Rod Bales ★★★★★ Billy was on time - knew what he was doing and seemed to be a friendly capable plumber. I will definitely be using these guys again.Dylan Lang ★★★★★ I highly recommend Brisbane Plumbing and Gas for all your gas and plumbing issues. I had issues with my hot water systems and water pressure. Billy came by the house and explained the issue and gave his supporting opinions on avenues to a solution. He pointed out defects and illegal valves that were installed by the original builders of the house, changing them accordingly and fixing the water pressure issue.I will be using Brisbane Plumbing and Gas again for any more gas or plumbing related issues.Martha Gray ★★★★★ Again, National/Brisbane Plumbing and Gas showed the meaning of a really great customer service. My call/inquiry was attended to immediately and a date for the urgent removal and installation of a new internal hot water was scheduled ASAP. Stefan was polite, friendly and a very knowledgeable plumber! He explained comprehensively what has to be done. He was very particular in making sure that the area was kept clean at all times and that the unit and the pipes are installed neatly. Thank you. Highly recommended.王菲 ★★★★★ Greg Rebetzke ★★★★★ Billy was a gentleman. Very polite and helpful. Both Lucy and I are very pleased with his work, and would recommend him and the company.......Greg and Lucy Rebetzke.Tom Bombadil ★★★★★ Excellent service. Very professional.Kate Riley ★★★★★ Fantastic service. Billie came the same day I called up, within the timeframe I was available and addressed the problem asap. He had picked up a new hot water system on his way over in case we had to replace it which we did. So he was thinking ahead before he even got to the job. No delays here! I was informed the entire time and it was easy to understand from start to finish. I found the job to also be reasonably priced. Give these guys a call if you need done! Thanks so much Billie + the teamHelen Lee ★★★★★ Alyssa Muu ★★★★★ Tika Shelton ★★★★★ I've used National Plumbing and Gas a few times now and have never been disappointed with their customer service, promptness and efficiency.Jason Brisbane City ★★★★★ Billy wss a great help sorting out my old gas cookerPeter Gumbley ★★★★★ Billy and Stefan provide very professional plumbing & gas service, I’ve been a repeat client for more than 10 yearsSina Pishva ★★★★★ Stefan was amazing and expert in his field. He is professional and recommended the service which resolve any short term and long term compliance issues with my gas supplier.Alan Cadoo ★★★★★ Prompt response to emergency situations. Professional qualified staff. Will continue using NP&G services into the future.Elizabeth Gardner ★★★★★ Great service and prompt communication. Would recommend.Jason Olsson-Seeto ★★★★★ Stefan was on time, super friendly, professional, and gave excellent advice. Would highly recommend him and National Plumbing and Gas.Robert Innes ★★★★★ Tried National Plumbing for the first time and was very satisfied. Through no fault of their own, the initial repair didn't resolve the problem and the technician revisited and rectified the leak with no dramas at all. Very prompt and professional service.Ian Pennycuick ★★★★★ Hey you guys are great, we had a serious problem late Friday afternoon, Billy arrived 15 minutes later and fixed the HWS. Great people to do business with, highly recommended. Thanks again.Brad Kent ★★★★★ Professional, personable and great communication. Came and was upfront about the work and was able to provide a safety certificate and ensure everything was up to scratch for the gas appliances in my homeJacki Fitzgerald ★★★★★ Explained everythingVery politeVery professionalIan Howard-Smith ★★★★★ Excellent and rapid service.Hnin Phyoe Wai ★★★★★ I’m very happy with the service from Billy. We had our water heater problem and had contacted a company before we use NPG and quoted us around $5900. It is only for a small continuous flow water heater 18L. As soon as that plumber mentioned the price, I knew something wasn’t right. Then he asked me how much I am expecting (exactly sounded like dishonest person would say). I didn’t go ahead with that plumber. I rarely write google review but this time I’m writing this hoping to help other people like in our position (inexperienced in these kind of service and naive ). Billy has explained to me very well about what’s happening with my water heater, gas bottle and compliance etc. At the end, we just needed to fix a small thing and the gas bottles are empty. :) Having said that the quote to replace a water heater from NPG is much lower price than from the scammer plumber mentioned to us. So, thumps up for the honest working people like Billy and NPG. :)Taina Crisp ★★★★★ Stefan provided excellent service. Quick thoughtful and innovative and very well priced.
There are a range of reasons you might have a gas leak and most do not require emergency services to attend. However, if you notice a sudden strong smell of gas you should turn off your gas supply (if possible), evacuate the area, do not use electronic equipment and call Origin on 1800 808 526 or 000.
A gas leak should be addressed and fixed immediately. Gas leaks pose a significant safety hazard as they can lead to fires, explosions, and severe health risks.
Hiring a licensed gas plumber, such as BPG, is crucial for ensuring your safety, compliance with regulations, and the efficient operation of your gas systems. Our professionals possess the necessary expertise, training, and knowledge to work with gas safely, minimising the risk of accidents, gas leaks, and health hazards.
We are well-versed in industry regulations and codes, ensuring that installations, repairs, and maintenance meet the required standards. By hiring a licensed gas plumber, you benefit from their insurance coverage, accountability, and warranties, providing peace of mind and protection in case of any issues.
No. If you suspect a gas leak, you should prioritise your safety and evacuate the premises immediately. It’s always better to be safe than sorry.
We sure do! 10 years in fact.
Natural and LP Gas are odourless, but gas companies add a distinctive odorant (usually a “rotten egg” smell) called Ethyl Mercaptan to help detect leaks.
It could be a sign of a gas leak if you hear an unusual hissing or whistling sound near a gas appliance, gas line, or metre.
Gas leaks can cause a range of physical symptoms, including:
Dizziness or lightheadedness
Nausea or vomiting
Fatigue or weakness
Shortness of breath or difficulty breathing
Chest pain or tightness
Irritation of the eyes, throat, or respiratory system
No. Gas leaks can be extremely dangerous – they should only be handled by qualified professionals who have the necessary knowledge and equipment to handle such situations safely. Contact our trusted team for more information.