We officially launched Brisbane Plumbing and Gas Pty Ltd T/A in July 2005.
We got VERY busy, very quickly & expanded our service area to cover the Sunshine Coast & Gold Coast, prompting our new Trading name – Smart State Plumbing Services.
To survive the economic slowdown/global financial crisis, we had to downsize our business to serve the Brisbane area only, trading under Brisbane Plumbing & Gas once again.
After realising the demand for our unique service approach, we made plans to franchise our business as National Plumbing & Gas. Unfortunately, the global pandemic forced us to halt the rollout. We decided to delay the relaunch until things settled down.
We chose not to franchise the business to maintain control over customer service & work quality. Instead, we concentrated on growing our business in Brisbane under our original name, Brisbane Plumbing & Gas. We developed the F.I.X.E.D methodology, refreshed our branding & created a new website!