At Brisbane Plumbing and Gas, we’re not afraid of the elephant in the room. Customers don’t trust us because tradies have a terrible reputation. Overcharging, not turning up, dodgy work – we’ve seen (and heard!) it all over our 18 years of service.
Instead of all talk and no action, we’ve designed the F.I.X.E.D methodology to teach everyday people like yourself how to avoid being taken for a ride. So, if you are sick of low-quality workmanship, bait-and-switch advertising and those sneaky little stars (*) on everything, say goodbye to dodgy tradies and hello to Brisbane’s No.1 plumbers!
We officially launched Brisbane Plumbing and Gas Pty Ltd T/A in July 2005.
We got VERY busy, very quickly and expanded our service area to cover the Sunshine Coast and Gold Coast, prompting our new Trading name – Smart State Plumbing Services.
To survive the economic slowdown/global financial crisis, we had to downsize our business to serve the Brisbane area only, trading under Brisbane Plumbing and Gas once again.
After realising the demand for our unique service approach, we made plans to franchise our business as National Plumbing & Gas. Unfortunately, the global pandemic forced us to halt the rollout. We decided to delay the relaunch until things settled down.
We chose not to franchise the business to maintain control over customer service and work quality. Instead, we concentrated on growing our business in Brisbane under our original name, Brisbane Plumbing and Gas. We developed the F.I.X.E.D methodology, refreshed our branding and created a new website!
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you today.