How Much is a New Hot Water System?

This is a logical question we know every customer wants answered.

It seems like it’s such a simple question, and it’s infuriating to most people that there isn’t a straight answer.

There’s a feeling for many people that if a plumber doesn’t give you a quick direct answer to this question that they can’t be trusted.

The EXACT opposite is actually true!

If you do get a straight simple answer right away – stay well away from that provider.

When it comes to hot water system installations the lowest price is often NOT the best value.

Why?

Because there are so many variables involved in giving you an accurate answer.

You’ll need to consider:

• Brand
• Size
• Type (electric, solar, gas, heat pump)
• How easy is it to access the area? (if the quote you get doesn’t take this into account you could be up for extras).
• Is this a straight swap over? Or is a new type going in? (this could mean a lot of extra work, pipes etc. so beware of cheap quotes from those that do not ask this question).
• What fixtures + fittings do you need? It’s NOT just the tank! (cowboys will give you a price that sounds good so they win the job and then later ‘discover’ that $500 – $1000 of valves are needed).
• Is the installation going to be compliant? Cheap quotes are NOT compliant and will void your home insurance and manufacturers warranty. In addition you will have to get things compliant to sell your home. This can cost thousands.

If you’d like to chat with us about our price to replace your hot water system just start an online chat (bottom right corner of this page), send us an email (with the form at the bottom of this page) or give us a call on 1300 668 770.

We can offer $0 deposit interest-free finance options to make it easier to afford to get your hot water fixed.

On top of all this there are countless things most customers have no idea that professional plumbers have to do and pay for just to be able to provide this service and to remain licensed.

So the price you’re paying is NOT just for a tank and a few hours of someone’s time.

But shonky operators know that you don’t know that.

And they take advantage of the fact that you won’t know the right questions to ask them and they can get away with delivering bad work.

The ONLY WAY to offer rock bottom prices is to cut corners.

Examples of this are:

• Sending unqualified installers – a handyman or apprentice
• Reusing old valves
• Failing to add approved base
• Failing to ensure adequate drainage
• Failing to comply with the gas code safety requirements
• Failing to use a licensed electrician
• Non-lodgement of compulsory documentation (Plumbing & Gas certificates)

Going with the cheapest quote is a false economy because you’ll end up paying for it in all sorts of ways – from water leaks to low pressure and inconsistent temperatures to energy wastage and – if there is a genuine fault with the tank – you will NOT be covered by the manufacturer’s warranty.

To fix all this you’ll need to call another plumber which will be stressful and expensive.

Here’s a list of compliance issues to look out for when comparing quotes.

** This table has been compiled using data compiled during our 18 years in business and is of our personal views and research only.

Brand by brand comparison table

** This table has been compiled using data compiled during our 18 years in business and is of our personal views and research only.